Virtual Assistant & Business Support

Hi, I’m Ruby, an online assistant supporting coaches and creatives to get shit done.

I’m not just here to tick off tasks. I work proactively – helping you clarify your goals, break them down into achievable actions, and stay accountable as we implement them together.

I’m fully tech confident, neurodivergent aware, and familiar with Access to Work funding. I’m also a qualified coach with lived experience supporting successful coaching businesses, so I understand both the strategy and the behind-the-scenes structure required to make things work.

Monthly Va Support

Reliable support behind the scenes - so you can focus on the parts of your business that actually need you.

Most business owners end up spending far too much time managing small tasks, fixing formatting, or trying to keep everything organised in the backend. It’s the kind of work that quietly builds up and suddenly eats half your week.

That’s where I come in.

I support coaches and creatives who need consistent, organised help inside their business - without the pressure of hiring a full-time team member.

Whether you need quiet, dependable implementation or more embedded support, there’s a package designed to fit how you work.

All packages are monthly retainers.
You choose how to use your hours each month.

You can use your time for:

  1. Done-for-you implementation

  2. Live working sessions

  3. Planning and organisation

  4. Ongoing project support

  5. Or a combination of everything

Hours reset each month and do not roll over.
All work is completed during agreed working hours unless otherwise arranged.

Every Package Includes a Discovery & Setup Session

Before we begin, we’ll have a 60–90 minute Discovery & Setup Session.

This is where we:

  • Review your business and current systems

  • Clarify your priorities

  • Identify what needs organising or implementing first

  • Set up your task management system

  • Agree communication boundaries

This ensures we start efficiently and work in a way that feels calm and clear from day one.

areas of support

Below are examples of how your monthly hours can be allocated. Support is tailored to your priorities and may include a combination of the following:

Creative & Content Support

  • Canva designs (Instagram carousels, email footers, posters, graphics)

  • Reel editing using CapCut

  • Content planning

  • Repurposing content across platforms

Organisation & Planning

  • Reverse engineering ideas into actionable steps

  • Workflow organisation

  • Task breakdown and structure

  • Live planning sessions

Admin & Tech

  • Research tasks

  • Operational admin

  • Small Squarespace updates

  • Backend organisation

If you’re unsure whether something is included, just ask before booking.

Essential support

8 Hours Per Month
£195 per month

Designed for business owners who want steady, practical support without ongoing messaging access.

You receive:

  • 8 flexible hours per month

  • Use hours for implementation or live working sessions

  • Task management via Trello or Asana

  • Email based support only

  • Standard response times during working hours

  • Discovery & Setup Session included

This is clean, dependable support.
If you know what needs doing and want it handled properly, this is for you.

Growth Support

16 Hours Per Month
£425 per month

For business owners who want consistent support and easier communication.

You receive:

  • 16 flexible hours per month

  • Implementation or live working sessions

  • Structured task management system

  • WhatsApp communication Monday–Friday (working hours)

  • 24-hour response time

  • Discovery & Setup Session included

This level allows support to feel more integrated within your business - helping you maintain momentum without constant oversight.

Strategic Support

24 Hours Per Month
£650 per month

For business owners operating at a faster pace who value flexibility and reliable, hands-on support.

You receive:

  • 24 flexible hours per month

  • Implementation or live working sessions

  • Full task management system

  • WhatsApp communication Monday–Friday

  • Discovery & Setup Session included

Additional Extras:

  • Same-week turnaround on standard tasks (within allocated hours)

  • Up to 2 weekend emergency hours per month (pre-approved and counted within your monthly hours)

This tier is designed for busier periods, launches, or when you need someone who can move quickly and keep things organised.

  • “I kept saying ‘this is the year I’ll finally do it’… and then another year would go by. Working with Ruby was the first time my long-term goals didn’t feel out of reach. She helped me break them into tangible tasks and supported me along the way. The biggest shift for me was momentum. Once things started moving, I wasn’t stuck anymore.”

    Carla - Bristol

  • "Ruby understands the creative mind. She brings structure without stifling ideas, helping me stay focused while still feeling inspired and free to create."

    Kelly - London

  • “As a creative, I’m full of ideas but not always organised. Ruby turns chaos into clarity and helps me actually execute the vision.”

    Danny - Stroud

  • “Ruby is one of those people who somehow makes everything feel lighter. I’d come to our calls overwhelmed and scattered, and by the end I’d feel calm and clear. She never made me feel stupid for not knowing where to start. She just gently helped me find the next step. It was nice to have someone truly in my corner.”

    Sally - Bristol

Past projects

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Past projects

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Past projects

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Past projects

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Past projects ✳︎ Past projects ✳︎ Past projects ✳︎ Past projects ✳︎

canva graphics content creation

  • “Ruby is one of those people who somehow makes everything feel lighter. I’d come to our calls overwhelmed and scattered, and by the end I’d feel calm and clear. She never made me feel stupid for not knowing where to start. She just gently helped me find the next step. It was nice to have someone truly in my corner.”

    Sally - Bristol

  • “As a creative, I’m full of ideas but not always organised. Ruby turns chaos into clarity and helps me actually execute the vision.”

    Danny - Stroud

  • "Ruby understands the creative mind. She brings structure without stifling ideas, helping me stay focused while still feeling inspired and free to create."

    Kelly - London

  • “I kept saying ‘this is the year I’ll finally do it’… and then another year would go by. Working with Ruby was the first time my long-term goals didn’t feel out of reach. She helped me break them into tangible tasks and supported me along the way. The biggest shift for me was momentum. Once things started moving, I wasn’t stuck anymore.”

    Carla - Bristol

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